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AI usage surging in Australia’s online gambling sector

The way online gambling sites use AI “may prioritise increased engagement and revenue generation over harm minimisation”, said ACMA.
ai gambling
An assortment of hands reach for a Shrrin AFL football during their round 16 match between the Greater Western Sydney Giants and the Adelaide Crows at Spotless Stadium, Sydney, Saturday, July 5, 2014. image: AAP Image/Dean Lewins

Artificial intelligence can help betting platforms detect problem gamblers, but powerful AI tools may be deployed to boost profits instead, says a new report from Australia’s online gambling regulator.

The Australian Communications and Media Authority (ACMA), which monitors the interactive gambling sector, on Tuesday published new research on how AI is disrupting the sector.

It found licensed wagering providers across Australia are “increasingly using AI tools” to develop their existing odds-making strategies and develop new features.

Machine learning models, considered ‘traditional’ AI, have long been used in the sector to determine odds for races and sporting events.

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